Virtual Tours, 3D Walkthroughs & PropTech in Knightdale: Elevating Listings with Technology

Virtual Tours, 3D Walkthroughs & PropTech in Knightdale: Elevating Listings with Technology

October 17, 20258 min read

Virtual Tours, 3D Walkthroughs & PropTech in Knightdale: Elevating Listings with Technology

Introduction / Hook

Imagine a buyer in Atlanta or northern Virginia researching homes in the Triangle area. They spot a listing in Langston Ridge, Knightdale offering a “3D virtual walkthrough” link. With a click, they glide through each room, zoom in on finishes, spin the camera to view the backyard, and mentally place their furniture. They already feel connected to the space—before ever booking a showing.

That’s not science fiction—it’s how many agents now compete. In Knightdale, where many buyers are relocating or shopping from outside the immediate area, virtual tours, 3D walkthroughs, and PropTech features are no longer optional extras—they’re essential differentiators.

Below is a comprehensive exploration of how these technologies function, how they benefit buyers and sellers in Knightdale, best practices, challenges, and how savvy Knightdale Realtors apply them to amplify listings.


What Are Virtual Tours / 3D Walkthroughs / PropTech?

Virtual Tours / 3D Walkthroughs

  • Matterport is one of the industry standards. A Matterport system captures 360° overlap images from multiple positions and stitches them into an interactive 3D model with dollhouse and floor plan views. Goodlook+1

  • 360° video tours or panorama tours allow viewers to look around from fixed points.

  • Augmented reality (AR) or virtual reality (VR) overlays can show staged furniture, alternative finishes, or future remodeling options.

  • Many tour platforms let buyers measure dimensions, navigate between rooms, and view the property as though physically present.

PropTech / Smart Home Features
These are technologies integrated into the home—smart thermostats, remote-controlled locks, security systems, automated lighting, home monitoring systems, IoT sensors (humidity, leak detection), smart appliances, etc. These features not only improve the user experience but also serve as marketing hooks to justify higher pricing or faster sales.


Why They Matter in Knightdale

  1. High Share of Remote / Out-of-Town Buyers
    Knightdale’s growth and commuting convenience make it attractive to people relocating from Raleigh, Charlotte, or out-of-state. These buyers often begin their search virtually and may eliminate many properties before visiting in person.

  2. First Impressions & Lead Quality
    Virtual tours help weed out unqualified leads—those who truly like the property after seeing it virtually are more likely to book a showing. That saves time for both agents and sellers.

  3. Stand Out in a Competitive Market
    Knightdale has many listings—Realtor lists ~374 homes for sale in Knightdale with a median list price ~$401,994.
    Realtor
    On Zillow, many listings already highlight “3D Tour” tags. Zillow
    So having a high-quality virtual tour gives your listing a competitive edge.

  4. Longer Engagement, Better SEO & Marketing Metrics
    Good virtual tours increase “time on site,” reduce bounce rates, and improve listing exposure on portals. They also produce sharable content (video snippets, GIFs) for social media, email marketing, and ad campaigns.

  5. Pre-qualification & Self-Tour Capability
    Especially during off-hours, a buyer can “walk” through virtually, narrowing down their shortlist before scheduling in-person tours.


Best Practices for Virtual Tours / 3D Walkthroughs

To get the most out of these tools, follow these guidelines:

Pre-Shoot Preparation & Staging

  • Declutter, depersonalize, and remove small unnecessary items (kids’ toys, personal items).

  • Ensure consistent, soft lighting—avoid harsh shadows.

  • Clean all surfaces: floors, windows, countertops.

  • Use neutral decor or minimal staging to let buyers imagine their own style.

Camera & Navigation Quality

  • Use a high-quality 3D camera (Matterport Pro series or equivalent) to capture rooms with sufficient overlap and proper exposure.

  • Position scan points in a way that navigation is smooth (not too many jumps or “teleportation”).

  • Use hotspots to move between rooms intuitively.

  • Integrate a floor plan overlay or “dollhouse view” so users can orient themselves during the walkthrough.

  • Ensure the virtual tour is mobile-friendly (many buyers use phones or tablets).

  • Host tours on stable, well-performing platforms to avoid lag or load issues.

Highlight PropTech / Smart Features

  • When scanning, include shots of smart thermostats, keyless locks, security panels, lighting automation, or other tech devices in action.

  • Use pop-up labels or hotspots within the virtual tour indicating that a feature is “Smart Thermostat — Controllable via app,” or “Security Camera integrated.”

  • Create a short video overlay or side-by-side comparison showing tech features in action (e.g. locking/unlocking remotely).

Integration with Listing & Marketing

  • Embed the virtual tour link prominently in your MLS listing, Realtor/portal listing, and agent website.

  • Use teaser videos or animated “fly-throughs” (export short video clips from the 3D model) for social media and ads.

  • In ad campaigns (“Moving to Knightdale, NC?”) use the virtual tour as the call-to-action.

  • Use the tour in email campaigns: “Take the 3D walkthrough now—see it before you visit in person.”


Examples / Case Studies in Knightdale

  • On Zillow, listing 532 Frampton Way, Knightdale is marked with a “3D Tour” badge, showing active adoption of tours in local listings. Zillow

  • Another listing, 2708 Hodge Rd, Knightdale, NC, a high-end home, also shows “3D Tour” among its features. Zillow

  • In Raleigh-area real estate, agencies frequently promote Matterport tours as giving buyers a “24/7 open house experience.” Goodlook+1

  • Many real estate marketing agencies promote combined service lines: drone, virtual tours, photography, floorplans. WNC Real Estate Photography+2Upper Echelon Visuals+2

By looking at listings in Knightdale with “3D Tour” badges, you can see how those tours create visual differentiation in portal feeds—these properties jump out to buyers browsing.


Challenges & Pitfalls to Watch Out For

  • Outdated Tours
    If significant changes (painting, staging, remodels) occur after the tour, it can mislead or frustrate buyers.

  • Poor Scan Quality
    Blurry images, misaligned ceilings, missing areas, or unstable stitching degrade user experience.

  • Slow Loading / Platform Issues
    If tours lag or don’t load on mobile, buyers may bounce.

  • Over-reliance
    A virtual tour should not replace good listing photos, narrative, or agent-led showings—but supplement them.

  • Under-disclosure of limitations
    E.g., tours shouldn’t hide defects—if a floor slopes, or there's a crack, don’t omit it.

  • Cost / ROI Misalignment
    For lower-priced listings, spending too heavily on 3D walkthroughs may not yield a return. Balance cost vs expected exposure gain.


How a Realtor Implements This in Knightdale

Here’s how a tech-forward Knightdale Realtor can adopt, integrate, and differentiate using these tools:

  1. Vendor Selection & Coordination
    Maintain a vetted list of photographers and virtual tour providers covering Knightdale and Wake County—ideally those experienced with local lighting and staging challenges.

  2. Include as Baseline Offering
    Rather than optional, include a 3D virtual tour + PropTech highlight as part of your standard listing package (for qualifying listings). This signals “tech-forward, premium marketing.”

  3. Training & Walkthroughs
    Be fluent with the 3D tour’s features: how to guide buyers through it, narrate on-screen, point out features via hotspots or annotations.

  4. Bundle with Drone / Aerial
    Combine aerial videography (showing lot, roof, neighborhood) with interior walkthroughs to give a fuller sense of property context.

  5. Smart Home Demonstrations
    On showings, demonstrate how smart features work (remote locking, thermostat control, home automation). In the listing, you can reference “experience it in the 3D tour.”

  6. Refresh Tours as Needed
    If a listing lingers, update the tour: fresh staging, new lighting, repair fixes, or added narration.

  7. Use Tour Data to Improve Targeting
    Track how many people view the tour vs who requests showings. Use heatmap or analytics (many Matterport services offer analytics) and retarget those users with ads.

  8. Educate Sellers & Buyers

    • Encourage sellers to prepare the home thoroughly before scanning (staging, declutter).

    • Encourage buyers to use the tour as a filtering tool—visiting only those that pass muster.


Advice for Sellers & Buyers in Knightdale

For Sellers:

  • Demand the highest quality tour possible. Your agent should handle vendor, lighting, staging, and consistent quality.

  • Include PropTech details in the tour: don’t relegate smart features to footnotes.

  • Use virtual walkthroughs to widen the buyer net—particularly useful for buyers relocating from out-of-region.

  • Monitor engagement metrics (tour views, dwell time) and adjust marketing if engagement lags.

For Buyers:

  • Before scheduling physical tours, use virtual tours to narrow your shortlist.

  • Use virtual walkthroughs to orient yourself—note the floor plan, room transitions, sightlines.

  • Test view from multiple devices (desktop, tablet, phone) to see how the tour performs.

  • If smart home or PropTech features are claimed, test them during in-person visits to confirm function.


Future & Trends: Where PropTech Is Heading

  • In 2024, CoStar Group announced it would acquire Matterport in a $1.6 billion deal, signaling deep integration of 3D virtual tour tech into mainstream real estate platforms. Reuters

  • That acquisition suggests tours will be even more accessible, with enhanced AI-driven features like auto-measurement, virtual staging suggestions, and dynamic walkthrough personalization.

  • Expect broader adoption of “digital twins”—virtual replicas updated over time to show remodels, upgrades, or property changes.

  • Smart home integration will grow: agents may show real-time thermostat control, lighting scenes, security camera views integrated into listing sites or tours.


Conclusion

Virtual tours, 3D walkthroughs, and integrated PropTech are no longer novelty add-ons—they’re essential in modern real estate marketing, especially in fast-growing markets like Knightdale. These tools enhance buyer trust, filter serious leads, improve listing engagement, and help your property stand out.

If you want your next listing to lead rather than follow:

  • Partner with a Knightdale Realtor who understands and invests in PropTech

  • Use virtual tours + smart home features as part of your default listing package

  • Request a sample virtual tour package for your property

  • Let me coordinate vendors, staging, and narration to make your listing not just seen, but experienced

Let’s transform your next Knightdale listing into a tour that sells before buyers even step inside.

Ready to discuss your real estate needs? Contact Be Sunshine Realty Group Brokered by EXP today for a confidential consultation. Call (919) 583-6895 or visit www.livinginraleighnow.com to connect with Raleigh Triangle's most trusted real estate team.

Brandy Nemergut is a seasoned real estate expert with over 20 years of experience in the Raleigh-Durham area. As the trusted realtor at Be Sunshine Realty Group with EXP, Brandy specializes in helping clients navigate the complexities of buying and selling homes, offering personalized service and in-depth market knowledge.

Brandy Nemergut

Brandy Nemergut is a seasoned real estate expert with over 20 years of experience in the Raleigh-Durham area. As the trusted realtor at Be Sunshine Realty Group with EXP, Brandy specializes in helping clients navigate the complexities of buying and selling homes, offering personalized service and in-depth market knowledge.

Back to Blog